Privacy policy

Last updated: 8/30/25

Elevate Light Co – Privacy Notice

This Privacy Policy describes how Elevate Light Co (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, purchase products from us, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of our Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

By using or accessing any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, for legal or regulatory reasons, or for operational improvements. Any revised Privacy Policy will be posted on our website with an updated "Last Updated" date.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

Information We Collect Directly from You

When you provide information to us through our Services, it may include:

  • Contact details: name, address, email, phone number

  • Order information: billing address, shipping address, payment confirmation

  • Account information: username, password, security questions (if applicable)

  • Shopping behavior: items you view, add to cart, or wishlist

  • Customer support messages: information you include when contacting us via email

Providing certain information may be necessary to access some features of our Services.

Information We Obtain from Third Parties

We may receive information about you from third-party service providers who assist us, such as:

  • Shopify, which powers our online store

  • Payment processors who handle credit/debit card or bank information to fulfill your orders

We may also collect information automatically when you visit our Site, interact with emails, or use our Services, including through cookies, pixels, and other tracking technologies.

We are not responsible for the accuracy or privacy practices of third parties.

How We Use Your Personal Information

We use your personal information to:

  • Provide Products and Services: Process orders, manage accounts, arrange shipping, and facilitate returns or exchanges

  • Marketing and Promotions: Send emails or messages about promotions, products, and services, and display tailored advertisements

  • Security and Fraud Prevention: Detect and prevent fraudulent or illegal activity

  • Communication: Respond to your inquiries and provide customer support

Cookies

We use cookies to improve our Services, remember preferences, run analytics, and optimize user experience. You can manage cookies through your browser settings, but disabling cookies may impact certain features of our Site.

For more details on cookies used by Shopify, see: https://www.shopify.com/legal/cookies

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of these sites. Please review their privacy policies before sharing your information.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence, including the United States.

Complaints

If you have concerns about how we process your personal information, please contact us at:

Email: elevatelightco@gmail.com

We will do our best to address your concerns.